Bank of America has joined forces with Virginians Organized for Interfaith Community Engagement (VOICE) to offer loan modification assistance to troubled homeowners in Prince William and Manassas. Their aim is to regain trust within these communities and strengthen the faith that these consumers have in the banking industry. Setting up shop at the Prince William Association of REALTORS® building, Bank of America will have loan officers on hand to counsel homeowners through mortgage modification applications.
More than 150 homeowners pre-registered for the event out of the 2,500 invitations Bank of America sent out to customers in the county identified as delinquent or close to delinquency on their mortgages. They anticipate more than 200 when it’s concluded.
“Many homeowners have been in the system for quite some time,” said Laurence Richardson, manager of the BoA customer service center in Alexandria. “This is an effort to really speed up the decision-making for our customers.”
You can read more about how this partnership and event developed here. VOICE is hopeful that J.P. Morgan Chase will follow BoA’s lead.